LionWheel + Klaviyo
Klaviyo flows that start on a fulfilled order usually go out when the parcel leaves the warehouse. With LionWheel, the order is marked fulfilled when the driver completes the delivery, so your thank-you, cross-sell and how-to emails arrive just after the order does.
Free plan available. 7-day free trial on paid plans.What it gives you
Fulfilled at the door
Set LionWheel to fulfill orders on Delivery Completed, and Shopify marks the order fulfilled when the driver finishes the stop.
Flows that fit
Klaviyo flows triggered by the Fulfilled Order metric go out after delivery, not before it, so “enjoy your order” lands when it should.
Your SMS stays in LionWheel
LionWheel still sends its own delivery texts, with the live tracking link, while Klaviyo handles marketing.
How it works
The driver completes the stop
In the LionWheel driver app, the driver completes the delivery with proof of delivery.
LionWheel fulfills the order
LionWheel marks the Shopify order fulfilled, at the step you chose in its Shopify settings.
Klaviyo starts the flow
Klaviyo records Fulfilled Order and starts the flows you built on it.
Set up Klaviyo with LionWheel
- Install LionWheel from the Shopify App Store on the store connected to Klaviyo.
- In LionWheel’s Shopify settings, set Update Fulfillment on Shopify to Delivery Completed. The order is marked fulfilled in Shopify when the driver completes the delivery.
- In Klaviyo, build or keep a flow triggered by the Fulfilled Order metric.
- Complete a test delivery in LionWheel and check that the flow starts in Klaviyo.
Shopify’s shipping email: LionWheel’s setting Notify customer on Order fulfilled decides whether Shopify also emails the customer at fulfillment. Leave it off if Klaviyo sends that message.
Questions about Klaviyo and LionWheel
Can the flow start when the driver leaves instead?
Yes. Choose another step for Update Fulfillment on Shopify, such as Delivery Picked Up, and Shopify marks the order fulfilled at that step.
Do I need to connect Klaviyo to LionWheel?
No. LionWheel updates the order in Shopify, and Klaviyo reads Shopify. Both apps just need to be on the same store.
Does LionWheel replace Klaviyo’s SMS?
No. LionWheel sends delivery updates, like the tracking link and the delivery confirmation. Keep Klaviyo for marketing messages.
More apps that work with LionWheel
Send delivery emails when orders arrive
Install LionWheel and time your Klaviyo flows to the real delivery.
