LionWheel + Cleverific Order Edit & Upsell
Customers change their minds: another item, a different address. Cleverific lets your team, or the customer, change the order after checkout. LionWheel follows the change, so the driver brings the right items to the right door.
Free plan available. 7-day free trial on paid plans.What comes into LionWheel
The edited order
With Cleverific’s Advanced Mode, the edited order is saved as a new copy, like #1031A, and LionWheel creates a delivery from it with the new items and address.
The old order, cancelled
Cleverific cancels the original order, and LionWheel cancels its delivery, so it doesn’t stay on a route by mistake.
Edits in place
With Quick Mode, Cleverific edits the original order. LionWheel can refresh the delivery from it: our support team turns this on for your store.
How it works
The order is changed
Your team or the customer edits the order with Cleverific: items, quantities or the shipping address.
Shopify tells LionWheel
The edit reaches LionWheel as a cancelled order and a new one, or as an edited order, depending on Cleverific’s mode.
The route stays right
The delivery in LionWheel matches the order, so the driver brings the right items to the right address.
Set up Cleverific with LionWheel
- Install LionWheel from the Shopify App Store on the store that runs Cleverific.
- In LionWheel’s Shopify settings, turn on Allow to cancel delivery, so a cancelled order cancels its delivery.
- Auto Deliveries Creation is on by default in LionWheel’s Shopify settings, so every new order becomes a delivery as soon as it’s placed.
- If you use Cleverific’s Quick Mode, contact us and we’ll turn on syncing edited orders for your store.
- Edit a test order and check its delivery in LionWheel.
Local delivery orders: Shopify doesn’t allow editing orders that use its Local Delivery method in place. Cleverific’s Advanced Mode works around it by cancelling the order and creating a copy, and LionWheel handles that path with the settings above.
Address changes on their own: if only the address changes outside an order edit, use the sync button on the delivery in LionWheel to refresh it from Shopify.
Questions about Cleverific and LionWheel
Does a cancelled original order stay on my route?
Not when Allow to cancel delivery is on in LionWheel’s Shopify settings: LionWheel cancels the delivery when Shopify cancels the order.
Does the new order keep its delivery date?
Cleverific copies the order’s details to the new order. Test it once with an order that has a delivery date, and check the date on the new delivery in LionWheel.
Can I refresh one delivery from Shopify by hand?
Yes. The sync button on a delivery in LionWheel reloads it from the Shopify order.
More apps that work with LionWheel
Keep routes right when orders change
Install LionWheel next to Cleverific and every edit reaches your drivers.
