LionWheelJudge.me

LionWheel + Judge.me Product Reviews

A review request is best sent after the customer has the product in hand. LionWheel marks the Shopify order fulfilled when the driver completes the delivery, so Judge.me’s requests start from the real delivery.

Free plan available. 7-day free trial on paid plans.

What it gives you

  • Fulfilled at the door

    Set LionWheel to fulfill orders on Delivery Completed, and Judge.me’s Fulfilled trigger counts from the delivery.

  • Requests at the right time

    Choose how long after delivery Judge.me sends the request, from the same day to a few weeks.

  • Delivery reviews too

    LionWheel can ask customers to rate the delivery and the driver by SMS. Judge.me asks about the product.

How it works

  1. The driver completes the stop

    In the LionWheel driver app, the driver completes the delivery with proof of delivery.

  2. LionWheel updates Shopify

    LionWheel marks the Shopify order fulfilled, and can also mark it delivered.

  3. Judge.me sends the request

    Judge.me schedules the review request from that moment, with the delay you set.

Set up Judge.me with LionWheel

  1. Install LionWheel from the Shopify App Store on the store that runs Judge.me.
  2. In LionWheel’s Shopify settings, set Update Fulfillment on Shopify to Delivery Completed. The order is marked fulfilled in Shopify when the driver completes the delivery.
  3. In Judge.me, go to Settings → Request scheduling → Timing and set the order trigger to Fulfilled, with the delay you want.
  4. Complete a test delivery in LionWheel and check the scheduled request in Judge.me.

Using Judge.me’s Delivered trigger? It waits for Shopify to mark the order delivered. LionWheel can do that when the driver completes the delivery: contact us and we’ll turn it on for your store.

Questions about Judge.me and LionWheel

Which Judge.me trigger should I use?

Fulfilled works on Judge.me’s free plan and, with LionWheel fulfilling at delivery, counts from the delivery. Delivered is on Judge.me’s paid plan; contact us to have LionWheel mark orders delivered.

Does LionWheel’s own review feature compete with Judge.me?

No. LionWheel asks about the delivery and the driver, and can send happy customers to your Google reviews. Judge.me collects product reviews on your store.

Do I need to connect Judge.me to LionWheel?

No. LionWheel updates the order in Shopify, and Judge.me reads Shopify.

Ask for reviews after the delivery

Install LionWheel and time your Judge.me requests to the real delivery.